Problem learning/transmitting

I'm using beyondtv 4 and while going through the install process, it seems to learn the codes correctly, but when testing, the 2,3,7, and 9 keys don't work. I've gone back several times through the learning process, and it's the same thing.
Any suggestions on how to fix it?
thanks,
Ed
Any suggestions on how to fix it?
thanks,
Ed