USBUIRT wont send 1 or 2

I just got dish and got tired of having to set events on box to change channels so I got a USBUIRT. Everything works great but it won't send 1 or 2 keys. Learned remote, many times. Says it received the training but it will not send a 1 or 2 to save it's life? HELP.... It is a Dish 322 dual tuner box.