BTV Error - There was a problem communicating....

I recently bought a USB-UIRT (S/N 130481) from Snapstream for use with BTV and a Pace DC50X set top box to convert Comcast digital to analog. I use a Hauppauge HVR 1600 PCI tuner card. I’m running Win XP/SP3 with BTV 4.9.2 and a FireFly remote. The PC is a generic dual-core Celeron with an Intel G31 chipset.
I’ve installed the version 1.4 driver. The USB-UIRT shows up under the USB section of Device Manager and claims to be “working properlyâ€
I’ve installed the version 1.4 driver. The USB-UIRT shows up under the USB section of Device Manager and claims to be “working properlyâ€