Repeating code changes after first press

Hello,
I'm not actually the developer on this project but I work closely with the developer. We are having an issue with repeating commands on certain remote controls.
The remotes in question send a certain command for the first press and then has a different repeating command when that button is held down. When I physically look at the USBUIRT using the remotes in question, the red light on the unit lights up for all commands including the continuous commands after the button is held down. He tells me that he only receives anything from the first command, then he never receives any notifications about the subsequent commands from USBUIRT. This is an issue with a variety of remote controls.
Is there a trick to this? Something I can forward to him so we can support the remotes that have this repeating command change issue?
Thank you,
Jay
I'm not actually the developer on this project but I work closely with the developer. We are having an issue with repeating commands on certain remote controls.
The remotes in question send a certain command for the first press and then has a different repeating command when that button is held down. When I physically look at the USBUIRT using the remotes in question, the red light on the unit lights up for all commands including the continuous commands after the button is held down. He tells me that he only receives anything from the first command, then he never receives any notifications about the subsequent commands from USBUIRT. This is an issue with a variety of remote controls.
Is there a trick to this? Something I can forward to him so we can support the remotes that have this repeating command change issue?
Thank you,
Jay