UIRT not working for me.

I recently purchased your product USB UIRT as part of a package from FREY Technologies for use with SageTV. I posted my problem over at Frey Forum and received some helpful direction, but not a solution.
The basic problem is that in the Sage setup wizard Sage does not learn the commands from the remote. based on the feedback I got at the Frey Forums its seem the reason is that the remote I am using operates in the 56KHZ range and either Sage or the UIRT cannot recognize the signals. I tested this with the help of someone suggesting that i use girder to get the operating frequency ( forgive me if I am not using the proper terms )
I would appreciate it if you could set me streight as to the best solution to my problem. Thanks
The basic problem is that in the Sage setup wizard Sage does not learn the commands from the remote. based on the feedback I got at the Frey Forums its seem the reason is that the remote I am using operates in the 56KHZ range and either Sage or the UIRT cannot recognize the signals. I tested this with the help of someone suggesting that i use girder to get the operating frequency ( forgive me if I am not using the proper terms )
I would appreciate it if you could set me streight as to the best solution to my problem. Thanks